Returns & Exchanges

🔄 Returns & Exchanges

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

📋 Return Policy

We accept returns within 30 days of delivery for most items. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Accompanied by the receipt or proof of purchase

💱 How to Return or Exchange

  1. Contact Us: Email our customer service team with your order number and reason for return
  2. Get Authorization: We'll provide you with a return authorization number and instructions
  3. Pack Your Item: Securely package the item in its original packaging
  4. Ship It Back: Send the package to the address provided (you're responsible for return shipping costs)
  5. Receive Your Refund: Once we receive and inspect your return, we'll process your refund within 5-7 business days

💳 Refunds

Once your return is received and inspected, we'll send you an email notification. If approved, your refund will be processed and automatically applied to your original payment method within 5-7 business days.

🔁 Exchanges

If you need to exchange an item for a different size or color, please contact us first. We'll help you process the exchange quickly.

❌ Non-Returnable Items

Certain items cannot be returned, including:

  • Gift cards
  • Downloadable software or digital products
  • Personal care items
  • Sale or clearance items (unless defective)

📦 Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund at no cost to you.

❓ Questions?

If you have any questions about returns or exchanges, please don't hesitate to contact our customer service team. We're here to help!